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Why can’t I see my custom product pages in CPP Metrics and how can I see them?
Why can’t I see my custom product pages in CPP Metrics and how can I see them?
Elis Furtun avatar
Written by Elis Furtun
Updated over a week ago

CPP Metrics provides an instant overview of your custom product pages' performance with key metrics such as impressions, conversions, downloads, and revenue. To access these metrics, you must first integrate your account with MobileAction so the platform can begin collecting data from your custom product pages. If your account is not yet integrated, a prompt on the CPP Metrics page will remind you to complete the integration first.

How to integrate your App Store Connect Account with MobileAction

Integration of your App Store Connect account to the MobileAction dashboard gives you the advantage of getting store metrics as real store data. You can do it in a couple of simple steps!

Getting started

In your MobileAction dashboard, go to My Account > Data Integration to navigate the data integration.

1. Choose the App Store Connect platform to initiate the integration process. A pop-up window will appear.

2. Begin by entering your new or existing App Store Connect access token. Ensure the token is valid, then proceed to the next step.

3. Select the app/apps associated with your account. You can choose one or more apps linked to your account.

4. To complete the integration, invite the MobileAction ID displayed in this step to the selected account. Ensure you invite MobileAction individually for each selected account.

5. Once you've invited the MobileAction ID, confirm by checking the corresponding checkbox to finalize the integration. You will get the following message, saying the process might take 1-2 days.

6. You’ll see the status as “Pending” while we verify the invitation and approve it.

7. When it is finalized, you will see the list of integrated apps under the “Your Integrations” tab.

Following these steps, you can seamlessly integrate your App Store Connect account with MobileAction, unlocking valuable insights directly within our platform.

Keep in mind!

  • If your existing account expires, you must remove the previous account from the dashboard to update the integration.

  • If a user with the “Account Holder” or “Admin” roles on App Store Connect removes the MobileAction account, the integration will be removed for all other users, too.

  • After the integration process is completed, you won’t need to reintegrate the Access Token even if it expires.

  • Invited accounts can be found on App Store Connect's “Users and Access” page. Remember to ensure that the MobileAction Account ID matches the one displayed in the pop-up.

If you have further questions or need assistance, don’t hesitate to contact your dedicated Customer Success Manager or get in touch with us via Intercom!

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